Agreements and Documents

for visa document support and consultation services

LLP "SHANYRAQ legal", hereinafter referred to as the "Contractor", represented by Director Kasenov Sabit acting on the basis of the Charter, on the one part, and

________________________________________________________________________________________________,

TIN / Passport No. ________________________, hereinafter referred to as the "Client", on the other part, collectively referred to as the "Parties", have concluded this agreement as follows:

1.1. The Contractor undertakes, upon the Client's instructions, to provide services for the preparation of documents for visa application (hereinafter — the services), and the Client undertakes to accept and pay for such services in the manner and on the terms set forth in this agreement.

2.1. Contractor's obligations:

2.1.1. The Contractor undertakes to prepare the necessary documents for obtaining an entry visa and submit them to the relevant embassy (consulate, visa centre) in accordance with the list of persons provided by the Client.

2.1.2. For the purposes of this Agreement, the Contractor shall: — provide the Client with a list of required visa documents; — accept the necessary documents and payment from the Client; — prepare the required document package in accordance with the embassy's requirements; — pay the consular fee on behalf of the Client; — submit the documents to the embassy (consulate, visa centre); — conduct preliminary preparation of the Client for a personal interview; — collect passports (with issued visas or with a refusal note); — deliver passports to the Client within 3 (three) business days; — advise the Client that the Contractor is not responsible for visa refusals.

2.1.3. The Contractor undertakes to inform the Client about visa issuance rules and embassy requirements.

2.1.4. If the Client is summoned for a personal interview, the Contractor shall notify the Client no later than 24 hours before the scheduled interview date.

2.2. The Contractor has the right to:

2.2.1. Refuse to fulfil the assignment if the Client violates the payment procedure established by this Agreement, fails to provide essential information required for visa processing, or violates other obligations. In such case, the Client shall pay the Contractor a penalty equal to 100% of the service fee.

2.2.2. Engage third parties to fulfil this assignment.

2.3. The Client undertakes to:

2.3.1. Pay for the document preparation services in full and on time.

2.3.2. Provide valid passport(s), photographs, personal data and other required information and documents.

2.3.3. Disclose all relevant information in full, including but not limited to: any existing or past entry bans or restrictions to any country; any past or present visa regime violations; any special permits or approvals required from third parties or authorities.

2.3.4. Immediately inform the Contractor of any changes in circumstances that may affect visa issuance.

3.1. The cost of services under this Agreement is determined individually and specified in the Annex or invoice.

3.2. Payment is made prior to the commencement of services. Services commence only after full payment is received.

3.3. In the event of a visa refusal, the service fee is non-refundable as the services have been fully rendered.

3.4. The state duty paid to the embassy is non-refundable in all circumstances.

4.1. For non-performance or improper performance of obligations under this Agreement, the Parties shall be liable in accordance with the legislation of the Republic of Kazakhstan.

4.2. The Contractor shall not be liable for: — visa refusals or changes in visa terms by the embassy; — delays caused by the embassy's processing times; — consequences of the Client providing false or incomplete information.

4.3. The Contractor's maximum liability shall not exceed the amount of service fees paid by the Client.

5.1. This Agreement comes into force upon signing (or upon payment for remote agreements) and remains in effect until full performance of the obligations.

5.2. Either Party may terminate this Agreement unilaterally with 3 (three) days' prior written notice.

5.3. In case of early termination at the Client's initiative, the Client shall pay for the services actually rendered.

6.1. All disputes arising out of or in connection with this Agreement shall be resolved through negotiations.

6.2. If no agreement is reached within 30 (thirty) calendar days, disputes shall be referred to the courts of the Republic of Kazakhstan at the Contractor's location.

6.3. This Agreement is governed by the laws of the Republic of Kazakhstan.

7.1. This Agreement is executed in two copies of equal legal force, one for each Party.

7.2. By signing this Agreement (or by making payment for remote agreements), the Client confirms that they have been informed about and accept the risk of visa refusal and the non-refundability of costs in case of refusal or delay.

7.3. The Client acknowledges that the embassy (consulate, visa centre) may, without explanation, change the dates and validity of the issued visa. In such case, no refund shall be made.

7.4. In the case of remote agreement execution, the fact of payment by the Client constitutes confirmation of their review of and agreement to all terms of this agreement.

for support and consultation services in obtaining a residence permit

LLP "SHANYRAQ legal", hereinafter referred to as the "Contractor", represented by Director Kasenov Sabit acting on the basis of the Charter, on the one part, and

________________________________________________________________________________________________,

TIN / Passport No. ________________________, hereinafter referred to as the "Client", on the other part, collectively referred to as the "Parties", have concluded this agreement as follows:

1.1. The Contractor undertakes, upon the Client's instructions, to provide services for the preparation and submission of documents for obtaining a residence permit (RP) or temporary residence permit (TRP) in the Republic of Kazakhstan, and the Client undertakes to accept and pay for such services.

2.1. Contractor's obligations:

2.1.1. Conduct a legal analysis of the Client's situation and determine the grounds for obtaining RP/TRP.

2.1.2. Provide the Client with a complete list of required documents.

2.1.3. Advise the Client on document preparation: translations, apostilles, notarisation.

2.1.4. Review the prepared document package for compliance with current requirements.

2.1.5. Submit documents to the authorised migration authority on behalf of the Client.

2.1.6. Monitor the review of the application and inform the Client of its status.

2.1.7. In case of refusal — analyse the reasons and advise on the possibility of appeal.

2.2. The Contractor has the right to:

2.2.1. Refuse services if the Client provides false information or fails to fulfil payment obligations.

2.2.2. Engage qualified specialists to render services.

2.3. The Client undertakes to:

2.3.1. Provide all required documents and information in full and on time.

2.3.2. Immediately inform the Contractor of any changes in personal circumstances (change of employer, address, family status, etc.).

2.3.3. Independently appear at migration authorities when summoned for biometric data collection or personal interviews.

2.3.4. Pay for services in accordance with this Agreement.

3.1. The cost of services is determined individually depending on the basis for obtaining RP/TRP and the scope of work.

3.2. Payment is made in two instalments: 50% upon signing the agreement, 50% upon successful submission of the document package.

3.3. State duties are paid separately by the Client or on their behalf.

3.4. In the case of refusal due to circumstances beyond the Contractor's control (Client's non-compliance with legal requirements, false information), the service fee is non-refundable.

4.1. The Contractor guarantees professional preparation of the document package in accordance with the current requirements of the Republic of Kazakhstan.

4.2. The Contractor shall not be liable for: — migration authority decisions; — delays in processing caused by the authorities; — refusals due to the Client's non-compliance with legal requirements.

4.3. The Client bears full responsibility for the accuracy of the provided information.

5.1. This Agreement comes into force upon signing and is valid until full performance of obligations.

5.2. In case of early termination at the Client's initiative after services have commenced, the Client pays for the work actually performed.

6.1. Disputes shall be resolved through negotiations within 30 (thirty) calendar days.

6.2. If unresolved, disputes shall be referred to the courts of the Republic of Kazakhstan.

7.1. This Agreement is executed in two copies of equal legal force.

7.2. Any amendments to this Agreement shall be made in writing by mutual agreement of the Parties.

7.3. In the case of remote agreement execution, the fact of first payment by the Client constitutes confirmation of their review of and agreement to all terms of this agreement.

for legal entity registration with foreign participation and post-registration support

LLP "SHANYRAQ legal", hereinafter referred to as the "Contractor", represented by Director Kasenov Sabit acting on the basis of the Charter, on the one part, and

________________________________________________________________________________________________,

TIN / Passport No. ________________________, hereinafter referred to as the "Client", on the other part, collectively referred to as the "Parties", have concluded this agreement as follows:

1.1. The Contractor undertakes to provide legal services for state registration of a legal entity with foreign participation in the Republic of Kazakhstan, as well as post-registration support (hereinafter — the services), and the Client undertakes to accept and pay for such services.

2.1. Contractor's obligations:

2.1.1. Advise the Client on the choice of legal form, name, structure of participants, and authorised capital.

2.1.2. Develop the charter and other incorporation documents.

2.1.3. Prepare a complete document package for state registration, including notarised translations and legalisation where required.

2.1.4. Submit documents to the registering authority (Justice Department) and obtain the registration certificate.

2.1.5. Conduct post-registration actions: tax registration and BIN issuance, support for opening bank accounts, statistical registration.

2.1.6. Advise on subsequent licensing or permit requirements.

2.2. The Contractor has the right to:

2.2.1. Request any necessary additional documents from the Client.

2.2.2. Involve qualified third-party specialists (notaries, translators) in providing services.

2.3. The Client undertakes to:

2.3.1. Provide complete and accurate information about all participants, including notarised and apostilled documents from the country of origin.

2.3.2. Personally appear for notarial procedures where required.

2.3.3. Promptly pay for services and state duties in accordance with this Agreement.

2.3.4. Notify the Contractor of any changes in the composition of participants or the scope of intended activities prior to registration.

3.1. The cost of services is determined individually based on the legal form, number of participants and scope of post-registration actions.

3.2. Payment structure: advance payment of 50% upon signing — commencement of work; remaining 50% upon receipt of registration certificate.

3.3. Notary fees, translation costs, state duties and other third-party expenses are paid separately.

3.4. In case of refusal of registration due to the Client's fault (provision of false information, failure to appear for notarial procedures), the advance payment is non-refundable.

4.1. The Contractor guarantees compliance of the prepared documents with the requirements of the legislation of the Republic of Kazakhstan.

4.2. The Contractor shall not be liable for: — registration authority decisions based on grounds beyond the Contractor's control; — changes in legislation occurring after the document package is submitted.

4.3. The Client bears liability for the accuracy of all provided information and documents.

5.1. This Agreement comes into force upon signing and is valid until full performance of obligations.

5.2. Early termination is possible by mutual agreement of the Parties in writing.

6.1. Disputes shall be resolved through negotiations within 30 (thirty) days.

6.2. If unresolved, disputes shall be referred to the courts of the Republic of Kazakhstan.

7.1. This Agreement is executed in two copies of equal legal force.

7.2. In the case of remote agreement execution, the fact of advance payment transfer by the Client constitutes confirmation of their review of and agreement to all terms of this agreement.

Privacy Policy and Personal Data Processing

1.1. This Privacy Policy (hereinafter — the Policy) defines the procedure for processing and protecting the personal data of users of the website shanyraq.legal and clients of LLP "SHANYRAQ legal" (hereinafter — the Company).

1.2. By using the website or entering into an agreement with the Company, the user (client) gives their consent to the processing of personal data in accordance with this Policy.

1.3. The Company processes personal data in accordance with the Law of the Republic of Kazakhstan "On Personal Data and Its Protection".

2.1. The Company collects the following personal data: full name; contact phone number; email address; citizenship and passport data (for service agreements); information provided voluntarily through forms on the website.

2.2. Technical data (IP address, browser type, visit time) may be collected automatically for service improvement purposes.

3.1. Personal data is processed for the following purposes: provision of legal services under concluded agreements; communication regarding service status; fulfilment of legal requirements; improvement of website performance and service quality.

3.2. The Company does not use personal data for advertising campaigns of third parties.

4.1. The Company takes organisational and technical measures to protect personal data from unauthorised access, modification, disclosure or destruction.

4.2. Access to personal data is granted only to employees directly involved in service provision.

4.3. Personal data is not transferred to third parties except: when required by law (upon request from authorised authorities); with the Client's written consent; to partners involved in service provision (translators, notaries) — in minimum necessary scope.

5.1. Personal data is stored for the period necessary to achieve the processing purposes, but no less than the period established by the legislation of the Republic of Kazakhstan.

5.2. Upon expiry of the storage period or upon the Client's request, personal data is destroyed or anonymised.

6.1. The Client has the right to: obtain information about the processing of their personal data; request correction of inaccurate data; request deletion of data (subject to legal requirements); withdraw consent to data processing.

6.2. Requests are submitted in writing to the address: Kazakhstan, Astana, Yesil District, Turkestan St. 16, office 3014, or by email: info@shanyraq.legal

7.1. The Company reserves the right to amend this Policy. The current version is posted on the website shanyraq.legal.

7.2. Continued use of the website after amendments are published constitutes acceptance of the new version of the Policy.

LLP "SHANYRAQ legal"

BIN: 250440031728

Address: Republic of Kazakhstan, Astana, Yesil District, Turkestan St. 16, office 3014

E-mail: info@shanyraq.legal